CHAPTER 7 CASE STUDY

Vignette: Boeing Dreamliner Faces a Few Bumps in the Road

1. Is this example of software problems holding up the introduction of a major new product and impacting a firm’s customers and suppliers unusual, or is it a common occurrence?

    For me it is a software problem. They create new software and they introduced it to the public without further study of a possible problem of this software. Time come to them that even their business was affected by this problem. The traveller which is their customer was hassled by the late flight or cancelled flights.

2. What can organizations do to reduce the negative consequences of software development problems in the production of their products and the operation of their business processes and facilities?

     The best thing that they must do is to improved the software and use other facilities that can improved it. Before they create a new product they must find solution to the existing problem. In order to reduce negative consequence of the software development, insure that the quality is high and good performance.

Patriot Missile Failure

1. With the benefit of hindsight, what steps could have been taken during development of the Patriot software to avoid the problems that led to the loss of life? Do you think these steps would have improved the Patriot’s effectiveness enough to make it obvious that the missile was a strong deterrent against the Scud? Why or why not?
     To prevent some problems the first steps could have is to double check, during development of the Patriot software is checked carefully to avoid in danger and serious problems. There are many country that uses this missile so there must be a good study.

2. What ethical decisions do you think the U.S. military made in choosing to deploy the Patriot missile to Israel and Saudi Arabia and in reporting the effectiveness of the Patriot system?

     The U.S. military made in choosing to deploy the Patriot Missile to Israel and Saudi Arabia because in the desert they have a field area and far in accident.  The system should be well function for them to used it without any hassle and defect. They must also insure the system the has a good calculation of time.

3. What key lessons from this example of safety-critical software development could be applied to the development of business information system software?
      The best key lesson here is to how will you developed a high good quality software's in related into the business establishment's.