Questions to Consider
1. Which issue is more disconcerting- the
fact that a board member leaked confidential information about the firm or the
tactics used to investigate the leak? defend your position.
The more
disconcerting issue is the fact that a board member leaked confidential
information because it's against the company regulations, even though they leak
information the three hired detectives can easily trace the board member
through their telephone records and social security numbers.
2. Can the use of pretexting to gain
information ever be justified? is it consider legal under any circumstances.
Pretexting to gain information in a situation
based on the vignette it is totally illegal because it is not your part to gain
or collect information for the company you have to stick for the kind of task
assigned to you to to pretext and do other things without permission.
Discussion Questions
1. There are many ethical issues about which
people hold very strong opinions-abortions, gun control and the death penalty,
to name a few. if you were a team member on a project with someone whom you
knew held an opinion different from yours on one of these issues, would it
affect your ability to work with this person? why or why not?
As a member of a team and given a project to
those issues shown, it would not affect my ability to work effectively because
as a member of a team we have to gather opinions and share ideas for each
member of the team so that we'll accomplish it clearly without anguishing
someone's opinion.
2. What do you think are the most important
factors that helped you define your own personal code of ethics.
Important factors that helped me define my
personal code of ethics are leadership and decision making,leadership you have
to manage yourself on what you do and lead yourself,decision making because you
have to decide what's right or wrong when making decisions on social works and
core values.
3. Do you think that ethics in business is
improving or getting worse ? defend your position.
On my observations, ethics in business is
improving because business are important when it terms to ethics example of it
is the terms and conditions of the business people cannot abide the company
regulation it is very helpful because it helps to company to be more discipline
and always on top.
4. The ethics resource center identified five
characteristics of a successful ethics program suggest a sixth characteristic,
and defend your choice.
Organizations contact millions of people
worldwide through unsolicited e-mails as an extremely low-cost marketing
approach.
5. Which incident has a higher negative
impact on an organization-an unethical act performed by an hourly worker or the
same act performed by a senior manager of the organization? explain your answer
fully. should the hourly worker be treated differently than the senior manager
who committed the unethical act? why or why not?
On my own opinion both unethical incident has
both a higher impact on an organization, because for me even though they are
not on the same position they both commit an unethical mistakes and it is
against ethics. they both deserve to be treated fairly because they are the same
worker of an organization.
6. It is a common and acceptable practice for
managers to hold people accountable to meet "stretch" goals, quotas,
and budgets.how can this be done in a way that does not encourage unethical
behavior on the part of employees.
My observations some companies required this
accountable for enable for them to compute the salaries of the employees based
on the work done. for me the company or organization should explain clearly or
to orient the employee's of their company or organization on how do they hold
people's accountable to meet stretch.
7. Is every action that is legal also
ethical? can you describe an action that is legal but ethically wrong? is every
ethical action also legal? is the law, not ethics, the only guide that business
managers need to consider? explain.
No, because there are sometimes an unethical
part on every legal actions. sample of a legal but ethically wrong is you
working on a private company and you are a programmer, your created programs
are signed by the company and must be within the company only and that is
legal. the ethically wrong doing is sharing your company s' programs to other
company and that us against ethics and it is illegal. they both have to consider
the law and ethics because for example company has laws, and ethics is barely
needed to determine if the law is against ethics.
8. Do you think it is easier to establish an
ethical work environment in a nonprofit organization? why or why not?
On my own opinion it depends on the worker of
the company/organization if he or she accepts to a nonprofit organization as
long as the worker establish the law of ethics or following the rules of ethics
on the organization, it helps the work environment to be more confident on
their work because they know the limitations and what is best for the company
even though it is a nonprofit
organization.
9. This chapter discusses the four approaches
to dealing with moral issues. identify and briefly summarize each one. do you
believe one perspective is better then others? if so, which one and why?
Most of us have developed a simple decisions-making model that includes these steps:
* developed a problem statement
* identify alternatives
* evaluate and choose an alternative
* implement the decisions
* evaluate the results
Discussion Questions
1. CA executives involved the accounting
scandal were not accused of reporting bogus contracts or hiding major problems
in business. the contracts that were backdated were real sales agreements. was
this really a crime? should the individuals have been punished so harshly?
I think this is not a crime this is a business. There's no one to be punished.
2. In December 2004, CA appointed Patrick J.
Gnazzo as a senior chief compliance officer to demonstrate to the government
and shareholders that the firm would take measures to operate ethically, Gnazzo
served in this role at United Technologies for 10 years and had been a member
of the board directors of the ethics Offices Association .Gnazzo reported to
a new executive vice president and a
general counsel at CA as well as the board's Compliance committee. Outline some
of the Actions Gnazzo might have been taken in his first six months on the job.
3. John Swainson, a 26-year veteran of IBM,
joined CA in November 2004 as CEO and President his first few months with the
firm were rough- major customers threatened to dumb the firm some products were
behind schedule and were of poor quality; executives had to be fired for
breaking company rules; accountants
continued to find past mistakes; and many newly hired executives had to be
brought on board. what sort leadership could he have demonstrated to show that
he was determined to avoid future scandals at CA?
4. CA has been hit with numerous scandals
since the late 1990's. these scandals raise questions about how successful the
firm might have been if not for the amount of time its executives had to spend
on this distractions. compare the revenue growth and stock price of CA to that
of some of its competitors over the period 2004-2008 (be sure to use CA's
corrected figures!) can you detect any impact of these scandals on CA's
performance? what else might explain the difference in performance?
Discussion Question
1. Identify at least two other companies that
mange their suppliers in a manner similar to Dell computers. do these companies
have anything in common with Dell?
ASUS is a leading company driven by innovation and commitment to quality for products that include notebooks, net books, laptops, motherboards, graphics cards and etc.
Acer Incorporated is a multinational information technology and electronics corporation headquartered in Xizhi, New Taipei City, Taiwan. Acer’s products include desktop and laptop PCs, tablet computers, servers, storage devices, displays, smartphone and peripherals. It also provides e-business services to businesses, governments and consumers.
2. Can you Identify any disadvantages for dell
in taking the approach to managing suppliers?
One of the disadvantages is their payment system, and the way they pressure their suppliers.But I understand Dell why they pressure their suppliers for it is business you will not get the success if you are lazy (late deliveries). But they were so unfair to the suppliers in terms of deliveries they pressure their suppliers but in terms of payment to their suppliers they do not pressure their selves. But it is Dell Company it is a big company for them replacing new suppliers is very easy, because they were very confident.
3. Do you think that this approach to managing suppliers is unethical, or is it
acceptable and ethical? explain your reasoning.
For me it is ethical or acceptable even though they were strict to their suppliers. That’s business, off course Dell don’t want to destroy their reputation because of the late deliveries to their customers.
4. Would you recommend any changes to the way
Dell manages suppliers? Defend your position.
I understand Dell why they paid their suppliers so late for there are lots of things that need to be process. But 36 days is too long it takes 1 month before they can receive their salary. The suppliers also have their families that need to be supported financially. And also one thing I recommend to Dell they should be humble to their suppliers. Because the suppliers were one of the reason why their sales get higher and higher in short, the Dell Company only depend their products into their suppliers.
Discussion Question
1. Discuss how a CIO might handle Schrage's
Scenarios using the suggested process for ethical decision making presented in
this chapter.
The CIO must handle schrage's scenarios by
showing or orienting them the right process of making a tough decision in a
formal and ethical way, because if process are not followed formally, making
their own decisions are not well good enough to meet the standards.
2. Discuss the possible short-term losses and
long-term gains in implementing ethical solutions for each of Schrage's
scenarios.
My own understanding short term losses fails
to meet standard for their businesses the might loose something but a small
amount or quantity, as a example their client might be disappointed on their
jobs or projects because they are not doing it a right and formal way and
ethical process are not formally followed, while if process is formally
followed companies gains a lot when they are doing it in a right and ethical
ways.
3. Must businesses choose between good ethics
and financial benefits? explain your answer using Schrage's scenarios as
example.
No, because if you gain a lot on your company
or business in a way that is not ethical and it might be illegal or against the
law of ethics, they can benefit something but it is not the right process of
gaining financial benefits. ethics is more important because i believe if a
company has ethics it financially benefits a lot.
